Shipping policy

Shipping Policy

Processing Time
Orders are processed within 1–2 business days (excluding weekends and public holidays).

Delivery (United Kingdom)
Standard delivery within the UK typically takes 2–5 business days after dispatch. Delivery times may vary during busy periods.

Shipping Costs
We offer free shipping on all UK orders, unless otherwise stated at checkout.

Order Tracking
Where tracking is available, you will receive tracking details by email once your order has been dispatched.

Incorrect Address
Please ensure your delivery address is correct at checkout. We are not responsible for delays or losses caused by incorrect addresses provided by the customer.

Delays & Lost Parcels
If your order has not arrived within the expected timeframe, please contact us and we will assist you.

Contact Us

shop.dynasilk@gmail.com